FAQ
Here, you’ll find answers to some of the most common questions about our patio cover kits, from installation and connection details to shipping information. If you have any questions, feel free to explore our FAQ section or reach out to us for assistance!
HOW CAN I CONNECT THE ROOF PANELS TO AN ANGLED FASCIA?
When installing a wall header, also called a C-channel, for an insulated aluminum patio kit, consider whether the fascia is straight or angled before ordering.
- For a straight fascia: The wall header can be installed directly using the recommended lag screws (1/4″ x 2″) included in your kit. Ensure proper installation by placing the screws no more than 10″ to 12″ apart. Additionally, locate the roof trusses and secure at least one screw into each truss for maximum stability.
- For an angled fascia: This is common in some Florida homes. In this case, installation will require attaching a 1×1 angle to the back of the wall header. Secure the angle to the back of the header using #12 x 3/4″ Tek screws. Then, connect the wall header to the angled fascia and secure it with the required lag screws. This method ensures that the gap between the fascia and the wall header is properly covered.
Should the first panel facing outward be the male or female side?
It is recommended to start with the female side on the outer edge and continue installing the panels in sequence.
- Starting with the female side allows each subsequent panel to interlock properly with the previous one, preventing gaps and misalignment. When you reach the last panel, trim off the male side to create a straight edge, allowing the aluminum fascia to sit flush with the panel. This makes installation easier and ensures a seamless, professional look. Always double-check your measurements before cutting to achieve a precise fit.
How can I attach a patio cover if I have pavers on my patio?
To securely attach the posts to the ground, a concrete foundation beneath the pavers is necessary. This can be achieved in two ways:
- Individual Footings: Measure the size of your kit and mark the locations where the posts will be installed. Remove the pavers at these spots and create footing foundations based on the specifications provided below. Post & Footing Requirements Based on Structure Size
Patio Cover Size | Post Size | Footing Diameter | Footing Depth |
Up to 10′ x 10′ | 3″ x 3″ | 12″ | 18″ – 24″ |
10′ x 20′ | 3″ x 3″ or 4″ x 4″ | 14″ – 16″ | 24″ – 30″ |
12′ x 24′ | 4″ x 4″ or 6″ x 6″ | 18″ – 24″ | 30″ – 36″ |
20′ x 20′ | 6″ x 6″ | 24″ | 36″+ |
- Continuous Strip Footing: Remove the edge of the pavers and install a 12″ x 12″ thickened edge footing along the length of the patio. This provides a stable foundation to securely attach the posts.
In both cases, we recommend keeping the finished concrete a few inches below the surface, allowing the pavers to be reinstalled seamlessly for a clean and professional look.
Is sealing tape enough for sealing 3″ panels, or should I add caulk?
Typically, the sealing tape (PowerBond 250) used in the interlocking joints is all you need to achieve a weather‑tight and airtight seal. The panels are engineered so that, when installed properly on clean, dry surfaces, the tape effectively seals against both water and air.
That said, in some situations—especially in harsh weather conditions—you might choose to apply a small bead of caulk in specific areas as an extra precaution. However, using too much caulk can restrict the natural flexibility of the joint or interfere with the interlock.
- In short, follow the manufacturer’s recommendation: use the sealing tape (PowerBond 250) as your primary sealant, and add caulk only where it’s recommended or where you feel extra sealing is needed.
How do I seal the wall header (C-channel) to the wall or fascia board?
We recommend that before installing the header (C-channel) to the wall or fascia, you pre-drill 1/4″ holes on the back of the header every 12″ on center. Once this is accomplished, apply one or two lines of caulking along the back of the header to provide a watertight connection. After the header is securely connected with Tapcons or lag screws (in the case of a fascia connection), we recommend an additional application of caulking along the top seam to ensure waterproofing.
I received a quote from your site. How do I proceed with the purchase?
Once you are ready to proceed with your quote, we follow these steps to ensure the complete accuracy and satisfaction of your order, which is our primary goal. We do not use a shopping cart because we want to maintain a direct line of communication with our customers to ensure 100% complete satisfaction with their order.
- Review the Quote:
Ensure that all the details in the quote are correct. - DocuSign Document:
You will receive a DocuSign document containing an itemized order that lists all the items included in your DIY kit order. Please review this document carefully and sign it to confirm your order. - Payment Processing:
Once we receive your signed order, we will request a payment form. You can choose to pay via check, wire transfer, or credit card. Please note that if you pay by credit card, our processor will charge an additional 3% fee on the total order amount. Most customers prefer to pay by check or wire transfer. - Order Confirmation and Processing:
Once your payment is received, our office will contact you to confirm receipt and begin processing your order. You will then receive an email confirmation. - Delivery Coordination:
Finally, you will receive an email followed by a phone call to coordinate the delivery date and time.
Note: Delivery will take approximately 2 to 4 weeks, depending on the delivery zone. Our sales team will keep you updated on the progress of your order.
Do you ship patio kits anywhere in Florida?
Yes, we ship our patio cover kits anywhere in Florida, delivering them directly to your front door. This service covers all 67 counties. We divide our shipping into four main zones—please see the details for each zone below.
- Monroe
- Miami- Dade
- Palm Beach
- Breward
- Charlotte
- Collier
- DeSoto
- Glades
- Hardee
- Hendry
- Highlands
- Hillsborough
- Indian River
- Lee
- Manatee
- Martin
- Okeechobee
- Osceola
- Pasco
- Pinellas
- Polk
- Sarasota
- St Lucie
- Alachua
- Baker
- Braford
- Citrus
- Clay
- Columbia
- Dixie
- Duval
- Flagler
- Hamilton
- Hernando
- Lafayette
- Lake
- Levy
- Marion
- Nassau
- Orange
- Putnam
- Seminole
- St Johns
- Suwannee
- Union
- Volusa
- Bay
- Calhoun
- Escamvia
- Franklin
- Gadsden
- Golf
- Holmes
- Jackson
- Jefferson
- Leon
- Liberty
- Madison
- Okaloosa
- Santa Rosa
- Taylor
- Wakula
- Walton
- Washington
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